Detailed information on the policy and how to shop 

1. Ways to shop, 

Whole Health Natural provides two convenient methods for accessing our wide array of premium-quality, cost-effective products, vitamins, 

and supplements: 

One-time Deliveries: 

When you’re ready to replenish your supply of preferred products and supplements, simply peruse our comprehensive selection of full-size items. Utilize the search bar or browse categories and health goals above for easy navigation. Our intuitive interface ensures a seamless shopping experience, making it effortless to find exactly what you need. 

Auto Ship & Save Program: 

For those who consistently rely on specific products, vitamins, and supplements, our Auto Ship & Save Program offers a streamlined solution. Select the desired full-size items and specify your preferred delivery frequency. By enrolling in this program, you not only guarantee continuous access to your essentials but also benefit from our website’s best pricing, with a 5% discount on each order.At Whole Health Natural, we are dedicated to simplifying the maintenance of your health and wellness regimen. Choose the option that aligns with your preferences, and embark on a journey of convenience and savings today! To learn more, visit www.wholehealthnatural.org 

* To find products: 

Enter the name or product number into the search box at the top left of this page. Then, click “Go”. You’ll see a list of products related to your query. Click any link for more details or to add it to your cart. For broader results, try one-word searches. If you can’t find a specific product, email us ( admin@wholehealthnatural.org) and we’ll try to stock it for you. 

To request a catalog: 

Complete our online catalog request form. Alternatively, call us at +1-4709839117 or +234 anytime, 24/7. 

Ordering Methods: 

You have several options for placing an order: 

Ordering method and payment 

1. Online: Simply visit our website and complete your purchase through our secure online platform. 

2. Phone: Call us at +234 [Phone Number] anytime, 24 hours a day, 7 days a week. For international orders, please dial +14709839117. 

3. Bank Transfer or PayPal: You can also make a payment by transferring funds to our Zenith Bank account, or through our website. 

4. PayPal is another available payment method. 

Payment Details: 

Account Name: Whole Health Natural 

Account Number: 1228512821 

Account Type: Current Bank

Address: 85 Opebi Rd, Opebi Ikeja 101233, Lagos, Nigeria. 

Please remember to specify the products you are ordering and provide the shipping address during the payment process. 

Order Placement: 

After inputting your billing and shipping details, you’ll proceed to the “order review” page. Here, you can verify all information provided and make any necessary adjustments. Additionally, you’ll have the opportunity to apply any available coupons or promotional offers. Once you’ve reviewed your order, input your credit card details and Complete Checkout Process.

Please be advised: Ensure your billing address is accurate to avoid potential security issues that could lead to order rejection. 

Quantity Policy: 

You have the flexibility to order any quantity you require. 

Order Tracking: 

To monitor the status of your online order, click here. Tracking details will be accessible once your order is dispatched. An email confirmation with your tracking number(s) will be sent to you. 

Order Modification: 

Should you need to make changes to your order post-submission, please contact us at +234 or +14709839117. 

Order Cancellation: 

To cancel your order, kindly contact us at +234 or +14709839117. We can accommodate cancellations within 30 minutes of order placement. 

View past Orders:

To access your online order history, simply log into your account and navigate to the “Order History” link located under the My Account section on the left side of the page. 

Whole Health Natural Loyalty Program 

Join our Whole Health Natural Pride family and start earning points with every purchase you make! Click here to discover more about our loyalty program. 

Refer-A-Friend or Family Program 

Our Refer-A-Friend or Family Program has received an upgrade as part of the Whole Health Natural loyalty program! Any outstanding rewards in your account have been seamlessly transferred to your new Whole Health account as points, ready for you to use on your next order. Click here to explore the enhanced Whole Health Reward program. 

Email Promotions/Coupons 

Stay updated with our latest wellness news and exclusive deals by subscribing to our marketing emails. Click here to sign up today. To unsubscribe from future Whole Health Rewards program emails, please click here. 

Domestic Shipping Policy:

Orders made after 3:00 PM West African Standard Time will be processed on the next business day. 

Weekend orders (placed after 3:00 PM West African Time on Friday, Saturday, and Sunday) will be processed on Monday morning, unless deemed urgent and the customer agrees to cover the additional costs. Business days are Monday to Friday, excluding holidays.

International Shipping Policy:

Our international shipping costs are determined by the weight and destination of the items. The total freight costs will be calculated during checkout based on the items and the destination country. Free shipping offers generally do not apply to local and international orders. We offer fast and reliable shipping options through DHL International or other reputable carriers. In certain countries. You are responsible for any duties, tariffs, or local taxes that may apply to your order. Whole Health Natural cannot predict or estimate country-specific duties, tariffs, and taxes that may be imposed on your order. It is your responsibility to research and understand these fees and settle them when imposed. Our prices do not include any of these additional charges. These fees are determined by local customs offices, and Whole Health Natural cannot be held liable for any such fees incurred. Certain products may be prohibited or deemed illegal in certain countries. Please consult your local authorities to ensure that any products you intend to ship are legal and do not require additional permits for delivery. Restrictions on items may change periodically, so it is strongly recommended to verify with local authorities for the most current and up-to-date list of permissible items. 

Local and International Distributor Contact Details 

To inquire about becoming a distributor for Whole Health Natural in Nigeria, the rest of Africa, Asia, Canada, the UK, Europe, or the United States, please call +234 or +14709839117 or email admin@wholehealthnatural.org .

Lost or Damaged Shipments 

For assistance with lost or damaged shipments, please reach out to our Customer Service team at +234, available seven days a weekfrom 8 am to 4 pm West African Time. Our international number is +14709839117. 

Product Return Instructions: 

Please note: Items must be returned within 30 days of the ship date internationally and within 7 days locally. Returns that do not meet these guidelines cannot be processed. Failure to adhere to these instructions may result in your package being returned to you or incurring a restocking fee of up to 35% of the original order. 

To initiate a return: 

1. Complete the back of the Whole Health packing slip, which will be emailed to you and included in your shipment, providing the reason 

for your return. 

Include the following details: 

– Order Number 

– Items being returned (item number, name, and quantity) 

– Reason for the return 

– Your contact information (full name, address, and phone number/email). 

2. Pack the products securely in a sturdy package and include the provided information. 

3. Ship the package to: 76 Adeniyi Jones, Ikeja, Lagos, Opposite Lagoon Hospital. Return package using your preferred shipping carrier. We recommend using insured/trackable mail for these returns, as we are not responsible for items that do not reach our warehouse. For your convenience, here are links to popular shipping carrier websites, which offer instructions on using their Online Label 

Services: 

– USPS- UPS 

– FedEx 

– DHL 

Please allow 2-3 weeks for your return to be processed, although processing times are usually shorter. You will receive an email confirming your refund. 

SPECIAL CIRCUMSTANCES 

If you are returning a product due to a defect or an error made by us, please reach out to our Customer Care team or email us at admin@wholehealthnatural.org. 

Please note that we reserve the right to modify our return policy at any time. However, we are committed to ensuring customer satisfaction and will make every effort to handle returns fairly and reasonably. 

Good Manufacturing Practices (GMPs) 

Whole Health Natural adheres to the current Good Manufacturing Practices (GMPs), which are overseen by the National Agency for Food and Drug Administration and Control. GMPs establish standards for dietary supplement manufacturers, ensuring the evaluation of product identity, strength, purity, and composition. 

Disclaimer 

wholehealthnatural.org reserves the right to withhold shipment of any product for reasons such as delinquent accounts or lack of import licenses. In such cases, customers will be notified via email, and any payment made via debit or credit card will be refunded. Certain countries may require specific licenses for product shipment, and wholehealthnatural.org will not knowingly ship products to countries that require such licenses.All sales are final, and wholehealthnatural.org is not liable for negligence on the part of the consumer. Prices on the website are subject to change without prior notice. 

The information provided on this website is a compilation of various health and nutritional media publications and is not intended to diagnose, treat, or prevent any diseases or conditions. Customers are advised to consult their local health specialist before using any listed products or starting any listed programs or procedures on the site. The products and procedures listed on this site have not been evaluated by the United States Food and Drug Administration and are provided for informational purposes only. wholehealthnatural.org is not responsible for any typographical errors. Customers are advised to check with their country’s customs office before placing international orders, as no refunds will be issued for items seized by customs agents. 

Security 

Whole Health Natural takes extensive measures to ensure the security of customers’ personal information. Secure Socket Layer (SSL) technology is used to encrypt the information transmitted during the ordering process, preventing unauthorized access during transmission. Geotrust is utilized as the SSL certificate provider, and various visual clues displayed by browsers indicate the secure transmission of information. Regardless of the browser used, customers can identify secure transactions through visual cues such as a lock icon. 

Moreover, Whole Health Natural is committed to safeguarding customer information and does not disclose any received information to third parties. Customers’ names, credit card details, and purchase history are not rented, sold, or shared with any other company, agency, or individual.